Understanding Compressed Air Systems

By Bruce Grossman, EZ Timers Manufacturing

During the air compression process moisture, oil, debris, and other materials (we’ll call them contaminants) are blown into the tank (sometimes called the receiver). To prevent these contaminants from reaching the machinery, several methods are used. The first of these methods, and the subject of this article is the piping itself and components installed in this piping. Continue reading “Understanding Compressed Air Systems”


How to Use DLI’s Mystery Shopper Program

Mystery ShopperIf you’ve ever wondered how your staff treats customers when the boss isn’t around, evaluate them with the Mystery Shopper program. The Drycleaning and Laundry Institute (DLI) is proud to bring you this valuable service in concert with MarketWise Consulting, an organization founded in 1994. An honest and clandestine look at how things work when the boss isn’t personally onsite or within earshot, “The Mystery Shopping program evaluates and scores front line and cleaning services offered by member companies,” said Carolyn Nankervis, president of Marketwise Consulting Group, Inc. (Some business owners and managers announce to their staff that Mystery Shopping program is in effect, whereas others keep it a secret, to be revealed at the next employee meeting.) After signing up and indicating the opening hours of your business, a Mystery Shopper will visit your store, gather information, then share the results of the survey with you – and you alone! Continue reading “How to Use DLI’s Mystery Shopper Program”


Winter Conference Attendees Share the Excitement

DLI-NCA Cooperative Event Offers Information Exchange, Networking Opportunities

Attendees of the 2018 DLI-NCA Five Star Brainstorming Conference enjoy a group boat ride.

By John Paul Roggenkamp

The 2018 Five Star Brainstorming Conference hosted by the Drycleaning and Laundry Institute (DLI) and the National Cleaners Association (NCA) just wrapped. In case you missed it, the conference ran January 12th-14th at the Secrets Capri Riviera Cancun, an adults-only resort on Mexico’s world-famous Yucatan peninsula. Surrounded by towering palm trees a stone’s throw from azure Caribbean waters, attendees spent their mornings soaking up knowledge – and their afternoons soaking up the sun.

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DLI Introduces New Bulletin Series Devoted to Modern Laundry Operations

To survive in this industry members must clean what their Layout 1customers are wearing.Business formal continues to decline in workplaces. The suit and tie days don’t appear to be coming back, no matter how much we wish they would. Members who have been to DLI’s school, Clean Show, or any other DLI conference have heard this before.

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