March-April 2018

Understanding Compressed Air Systems

By Bruce Grossman, EZ Timers Manufacturing

During the air compression process moisture, oil, debris, and other materials (we’ll call them contaminants) are blown into the tank (sometimes called the receiver). To prevent these contaminants from reaching the machinery, several methods are used. The first of these methods, and the subject of this article is the piping itself and components installed in this piping. Continue reading “Understanding Compressed Air Systems”

March-April 2018

How to Use DLI’s Mystery Shopper Program

Mystery ShopperIf you’ve ever wondered how your staff treats customers when the boss isn’t around, evaluate them with the Mystery Shopper program. The Drycleaning and Laundry Institute (DLI) is proud to bring you this valuable service in concert with MarketWise Consulting, an organization founded in 1994. An honest and clandestine look at how things work when the boss isn’t personally onsite or within earshot, “The Mystery Shopping program evaluates and scores front line and cleaning services offered by member companies,” said Carolyn Nankervis, president of Marketwise Consulting Group, Inc. (Some business owners and managers announce to their staff that Mystery Shopping program is in effect, whereas others keep it a secret, to be revealed at the next employee meeting.) After signing up and indicating the opening hours of your business, a Mystery Shopper will visit your store, gather information, then share the results of the survey with you – and you alone! Continue reading “How to Use DLI’s Mystery Shopper Program”

March-April 2018

Winter Conference Attendees Share the Excitement

DLI-NCA Cooperative Event Offers Information Exchange, Networking Opportunities

Attendees of the 2018 DLI-NCA Five Star Brainstorming Conference enjoy a group boat ride.

By John Paul Roggenkamp

The 2018 Five Star Brainstorming Conference hosted by the Drycleaning and Laundry Institute (DLI) and the National Cleaners Association (NCA) just wrapped. In case you missed it, the conference ran January 12th-14th at the Secrets Capri Riviera Cancun, an adults-only resort on Mexico’s world-famous Yucatan peninsula. Surrounded by towering palm trees a stone’s throw from azure Caribbean waters, attendees spent their mornings soaking up knowledge – and their afternoons soaking up the sun.

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March-April 2018

DLI Introduces New Bulletin Series Devoted to Modern Laundry Operations

To survive in this industry members must clean what their Layout 1customers are wearing.Business formal continues to decline in workplaces. The suit and tie days don’t appear to be coming back, no matter how much we wish they would. Members who have been to DLI’s school, Clean Show, or any other DLI conference have heard this before.

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March-April 2018

Understanding and Maintaining Air Compressors

By Bruce Grossman, EZ Timers Manufacturing

Unlike steam, which once outside the boiler has one basic quality, pressure; compressed air powering your equipment, has many important qualities. Pay attention to these qualities and you’ll be rewarded with smooth trouble-free operation of both the air compressor and the productive machinery being powered by the compressed air. Ignore them and you’ll be open to lost production time, higher utility costs, and more frequent repair costs. Continue reading “Understanding and Maintaining Air Compressors”

March-April 2018

Taking Drycleaning From “Good” to “Great”

By Don Desrosiers, Tailwind Systems, Inc.

Most of you have heard about Jim Collins’ book, “Good to Great.” A good number of you have read it. Great companies have, for the most part, always been great, while a vast majority of good companies remain just that: good, but not great. What could merely good companies do to become great? How can their leaders turn long-term weakness into long-term supremacy? Continue reading “Taking Drycleaning From “Good” to “Great””

March-April 2018

How One Stain Removal Specialist Saved Thousands of Lives

In Recognition of International Holocaust Remembrance Day, January 27, 2018
By John Paul Roggenkamp

In 1925, Adolfo Kaminsky was born to a Russian Jewish family who lived briefly in Paris, France, before traveling on to Argentina. He moved back to the City of Lights at the age of seven years, in 1932. Being able to return to France with the help of an Argentinian passport gave Kaminsky an appreciation for the importance of ‘papers’ at a young age. At the age of 13 years, he dropped out of school in order to help support his family, becoming an apprentice at a clothes dying establishment – which, today, we would likely call a drycleaning business. Continue reading “How One Stain Removal Specialist Saved Thousands of Lives”

March-April 2018

How To Use DLI’s Effortless Social Media Program

Drycleaners who advertise on or connect with their customers via social media need to stay on top of their accounts, and post regularly – if they want to attract viewers. As a busy business owner or manager, you might be approaching this weekly duty with boredom, or even dread. With the Effortless Social Media Program from the Drycleaning and Laundry Institute (DLI), however, you can say goodbye to the hassle of coming up with interesting content on a regular basis. Let us do it for you! Continue reading “How To Use DLI’s Effortless Social Media Program”

March-April 2018

Street’s Promotion Benefits DLI School

8 RR Street Check Presentation
R.R. Street’s presented a $5,000 check to DLI’s School of Drycleaning Technology, December 13, 2017. From left to right: Kristen Vos, Director of Marketing for R.R. Street’s, DLI CEO Mary Scalco, Brian Johnson, DLI Director of Education & Training, and Michael Mills, Sales Director for R.R. Street’s.

R.R. Street & Co. donated $5,000 to DLI’s School of Drycleaning Technology as the result of a promotional sale of one of its stain removal products. During the month of September every gallon of Collar Power sold by the company would include a $5 donation to the school. With 775 gallons sold, the company calculated a donation of $3,875. The company added $1,125 to bring the total to $5,000.

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March-April 2018

Kreussler Announces $10,000 in DLI Scholarships

Kreussler Pic
Tom McAllister, Kreussler TSR, Mary Scalco, DLI CEO, Richard Fitzpatrick, Vice President of Kreussler Inc., and Brian Johnson, DLI Director of Education & Analysis stand before the donated cleaning machine.

Kreussler is sponsoring seven scholarships to DLI’s School of Drycleaning Technology totaling $10,000 in 2018. DLI will award one of the new scholarships for each of its 2018 courses and Kreussler will award the rest to customers. Scholarship recipients must be members of DLI or join as members of the Institute to receive the assistance.

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