Category: Fourth Quarter 2018

By Ian P. Murphy

Success in the drycleaning business can be fleeting. If you’re located in a market with fast population growth, for example, it might be easy to profit even as a new operator with limited experience. On the flipside of this boomtown scenario, the seasoned owner of an operation in a declining community may struggle to keep the machines full.

Continue reading “Successful Operators Share Strategies For Keeping An Operation Running Smoothly” →

By Don Desrosiers

Many decades ago, I first heard the term “exit interview.”  The context was the voluntary termination of a restaurant manager – a good one – leaving his post, much to the chagrin of his employer.  I was told that an exit interview would take place so that upper management could learn, from the departing employee, how they could improve their retention of quality personnel in the future.  I was impressed.  This type of job separation was certainly the polar opposite of Johnny Paycheck’s famous “Take This Job and Shove It!”  No question.  I sometimes ask when I learn about the departure of an employee I am used to working with, if an exit interview was performed.  “Yes,” is the customary response but I suspect the extent of the “interview” was “so, why are you leaving?”  “My uncle offered me a job,” could have been the answer. That’s the end of it.  Hardly an interview.

Continue reading “Ask. Listen. React. The Art of the Exit Interview” →

DLI congratulates the following professionals on achieving new professional certifications. Certification demonstrates excellence in critical disciplines of the cleaning profession. Cleaners who earn all three certifications, Certified Professional Drycleaner (CPD®), Certified Professional Wetcleaner (CPW®), and Certified Environmental Drycleaner (CED®), automatically earn the Certified Garment Care Professional (CGCP®) title.  

DLI’s Certification exams are administered online and are available in English and Spanish.

DLI’s next online Certification examination period runs November 10-18. Register online at DLIonline.org/Certification or call 800-638-2627 by November 2.

Continue reading “DLI Certified Professionals Make the Grade” →

Launched in 1886, the Hotel Monteleone is a charming French Quarter staple offering easy access to the excitement of New Orleans. Inside the hotel amenities abound, including a rotating bar, swimming pool, fine dining options, entertainment, a spa, fitness center, in-room services and more.

Exhibit sales are open to all companies for Clean 2019, the textile care industry’s premier trade show that will be held in New Orleans Morial Convention Center June 20-23, 2019. Register now at http://www.CleanShow.com. Learn more about the hotel at www.hotelmonteleone.com.

Reservations for the Hotel Monteleone are open through Connections Housing, the official housing agency for Clean 2019. Reserve your room space at the Hotel Monteleone here: https://book.passkey.com/go/DLI2019.

Continue reading “DLI Names Hotel Monteleone as Clean 2019 Headquarters” →

Clean 2019 will be in New Orleans June 20-23. While it’s still a ways off, preparation has already begun. The previous show, Clean 2017, was named one of Trade Show Executive’s50 Fastest-Growing shows.  Clean 2017, held in Las Vegas, was included in all three categories of the awards competition: net square feet of exhibit space, number of exhibiting companies, and total attendance. Trade Show Executivepresents the Fastest 50 awards annually to trade shows that have excelled in each of the three categories. Though 50 shows are named in each category, Clean 2017 is one of the few trade shows that exceeded the level of growth to be named in all three. Anyone who attended Clean 2017 would agree it was a fantastic show and we expect no less of the upcoming show in New Orleans.

Continue reading “Exciting Events Coming Our Way (Moment with Mary)” →