Fourth Quarter 2018

Paving the Way: A brick in DLI’s Legacy Lane can honor any person, company or accomplishment that helped advance the dry cleaning and laundry industry

Sponsored walkways have long been a great way to honor the influencers of a particular industry. Recognizing the people and companies who have given their all to excel in the vocation or métier, such walkways offer gratitude for work that elevated the industry to the benefit of everyone that followed.


DLI launched its own memorial walkway, Legacy Lane, in 2005 during the 2005 Clean Show. Inspired by the bricked walkways at the churches, parks and playgrounds of his hometown, Columbia, Maryland., “We thought it was a neat idea, and wanted to do the same for the association,” says Jon Meijer, DLI’s Director of Membership.

Continue reading “Paving the Way: A brick in DLI’s Legacy Lane can honor any person, company or accomplishment that helped advance the dry cleaning and laundry industry”

Fourth Quarter 2018

Summer School Graduates Bring Home Drycleaning Knowledge

DLI bid farewell to another batch of graduates this summer. In its 91styear, DLI’s School of Drycleaning Technology has trained thousands of drycleaners all over the globe. Students learned about:

  • Sorting loads for drycleaning
  • The science of drycleaning
  • Fibers and their characteristics
  • Fabric construction
  • Cleaning silk, stain, and other fabrics
  • Soil and cleaning theory
  • Operating a drycleaning machine
  • Stain removal chemistry and procedures
  • Removing coffee, ink, grease, and other stains from clothing
  • Pressing pants, coats, blouses, ties, pleated garments, and skirts
  • Using tensioning equipment to improve finishing quality
  • Using bleaches without damaging fabric color
  • Distillation procedures
  • Understanding the differences between solvent types
  • Wetcleaning wool, silk, and more
  • Designing a drycleaning plant with the most effective workflow

Continue reading “Summer School Graduates Bring Home Drycleaning Knowledge”

Fourth Quarter 2018

Successful Operators Share Strategies For Keeping An Operation Running Smoothly

By Ian P. Murphy


Success in the drycleaning business can be fleeting. If you’re located in a market with fast population growth, for example, it might be easy to profit even as a new operator with limited experience. On the flipside of this boomtown scenario, the seasoned owner of an operation in a declining community may struggle to keep the machines full.

Continue reading “Successful Operators Share Strategies For Keeping An Operation Running Smoothly”

Fourth Quarter 2018

Ask. Listen. React. The Art of the Exit Interview

By Don Desrosiers

Many decades ago, I first heard the term “exit interview.”  The context was the voluntary termination of a restaurant manager – a good one – leaving his post, much to the chagrin of his employer.  I was told that an exit interview would take place so that upper management could learn, from the departing employee, how they could improve their retention of quality personnel in the future.  I was impressed.  This type of job separation was certainly the polar opposite of Johnny Paycheck’s famous “Take This Job and Shove It!”  No question.  I sometimes ask when I learn about the departure of an employee I am used to working with, if an exit interview was performed.  “Yes,” is the customary response but I suspect the extent of the “interview” was “so, why are you leaving?”  “My uncle offered me a job,” could have been the answer. That’s the end of it.  Hardly an interview.

Continue reading “Ask. Listen. React. The Art of the Exit Interview”

Fourth Quarter 2018

How To Use DLI’s Garment Analysis Service

Mail-In or App Service Provide Same Great Report

 By John Paul Roggenkamp

In addition to its regular mail-in Garment Analysis service, DLI experts can analyze many garments thorugh images you share on the Garment Analysis App. After installing the Garment Analysis Application, you’ll need only two other things: a mobile phone with a built-in camera and a stained or damaged garment. With this App, you’ll get feedback in “Just a matter of hours in most cases and certainly within no more than 24 hours,” according to James ‘Dr. Jim’ Kirby, chief garment analyst at DLI. Each garment analysis comes with a report detailing these four areas: Examination, Findings, Explanation, and Conclusion. We’ll look at these in more detail a bit later in the piece.

Continue reading “How To Use DLI’s Garment Analysis Service”

Fourth Quarter 2018

DLI Certified Professionals Make the Grade

DLI congratulates the following professionals on achieving new professional certifications. Certification demonstrates excellence in critical disciplines of the cleaning profession. Cleaners who earn all three certifications, Certified Professional Drycleaner (CPD®), Certified Professional Wetcleaner (CPW®), and Certified Environmental Drycleaner (CED®), automatically earn the Certified Garment Care Professional (CGCP®) title.  

DLI’s Certification exams are administered online and are available in English and Spanish.

DLI’s next online Certification examination period runs November 10-18. Register online at or call 800-638-2627 by November 2.

Continue reading “DLI Certified Professionals Make the Grade”

Fourth Quarter 2018

DLI Names Hotel Monteleone as Clean 2019 Headquarters

Hotel Monteleone, DLI’s Headquarters Hotel for Clean 2019 in New Orleans.

Launched in 1886, the Hotel Monteleone is a charming French Quarter staple offering easy access to the excitement of New Orleans. Inside the hotel amenities abound, including a rotating bar, swimming pool, fine dining options, entertainment, a spa, fitness center, in-room services and more.


Exhibit sales are open to all companies for Clean 2019, the textile care industry’s premier trade show that will be held in New Orleans Morial Convention Center June 20-23, 2019. Register now at Learn more about the hotel at


Reservations for the Hotel Monteleone are open through Connections Housing, the official housing agency for Clean 2019. Reserve your room space at the Hotel Monteleone here:

Continue reading “DLI Names Hotel Monteleone as Clean 2019 Headquarters”

Fourth Quarter 2018

Exciting Events Coming Our Way (Moment with Mary)

Mary Scalco, DLI CEO

Clean 2019 will be in New Orleans June 20-23. While it’s still a ways off, preparation has already begun. The previous show, Clean 2017, was named one of Trade Show Executive’s50 Fastest-Growing shows.  Clean 2017, held in Las Vegas, was included in all three categories of the awards competition: net square feet of exhibit space, number of exhibiting companies, and total attendance. Trade Show Executivepresents the Fastest 50 awards annually to trade shows that have excelled in each of the three categories. Though 50 shows are named in each category, Clean 2017 is one of the few trade shows that exceeded the level of growth to be named in all three. Anyone who attended Clean 2017 would agree it was a fantastic show and we expect no less of the upcoming show in New Orleans.

Continue reading “Exciting Events Coming Our Way (Moment with Mary)”